Announcement date
12 July 2022
Link to announcement
New rules to fight SMS scams | ACMA
Problem being addressed
Scam activity impacts directly on the financial and emotional wellbeing of many Australians. It also undermines confidence in our telecommunications services and legitimate marketing. Bad actors (or scammers) are increasingly finding new ways to target business processes and technologies to perpetrate scams on and through telecommunications services. This includes scams delivered by short message service (SMS).
Proposal
The government’s policy objective is to reduce the incidence of fraud and identity crime from scams delivered by SMS occurring, given the realised harms and potential for Australians to experience significant impacts.
Assessed RIS outcome
Good practice
Assessment comments
The analysis in the RIS is good quality overall. The RIS addresses the seven RIS questions and follows an appropriate policy development process commensurate with the significance of the problem and magnitude of the proposed intervention.