Announcement date
25 October 2024
Link to announcement
https://www.acma.gov.au/articles/2024-10/new-telco-rules-support-continued-access-triple-zero
Problem being addressed
The problem examined in this Impact Analysis (IA) is that on 28 October 2024, once Australia’s remaining 3G mobile networks operated by Optus and Telstra are shut down, some customers with affected mobile phones will not be able to make calls to Triple Zero. This not only includes 3G-only handsets but 4G handsets that cannot support calls to emergency services except over 3G.