Independent Review – Department of the Treasury
The Financial Services Royal Commission identified numerous instances where the conduct of members of the banking, superannuation and financial services industry caused considerable detriment to consumers, and that there are systemic roots to much of this conduct. Hence, the Commissioner recommended a broad suite of measures, including regulatory changes, aimed at improving the conduct of the industry and reducing harm to consumers.
On 19 August 2019, the Government released its Financial Services Royal Commission Implementation Roadmap. The Roadmap is one of the first elements of the response and provides timelines for implementing the Government response, giving clarity and certainty to consumers, industry and regulators.