COAG Consultation Regulation Impact Statement – Australian Energy Market Commission
On 26 September 2019, the Australian Energy Market Commission (AEMC) released the draft rule determination for the National Electricity Amendment (Reducing customers’ switching times) Rule and National Energy Retail Amendment (Reducing customers’ switching times) Rule (draft determination) to create market processes that provide faster customer transfer process time and increase transparency and certainty within the customer transfer process. The AEMC has also released the corresponding Draft National Electricity Amendment (Reducing customers’ switching times) Rule 2019 and National Energy Retail Amendment (Reducing customers’ switching times) Rule 2019 for consultation.
The draft rule provides a faster transfer process by: