Regulation Impact Statement – Australian Communications and Media Authority
On 2 December 2020, the Australian Communications and Media Authority (ACMA) announced new rules that require telecommunications providers to detect, trace and block scam calls.
Scam activity on Australian telecommunications networks is increasingly sophisticated and hard to detect. According to Scamwatch, Australians lost over $634 million to scams in 2019, with phone calls remaining a preferred contact method of scammers.